Professional Collections Associate
This collections representative will directly contact customers by telephone to establish a mutual agreement to resolve their charged-off home equity loan on liquidity and available assets. This representative must be able to utilize skip trace procedures to increase customer contacts. Must have strong communication, listening, sales and negotiation skills to obtain payoffs, settlements, and short sales. Must be able to assess and recommend customer accounts for potential legal action where voluntary payment is not being made based on located assets and employment status.